Hi,
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Thank you for posting your query in Microsoft Community.
I suggest you to follow the methods below and check if it helps.
Method 1: playing Audiotroubleshooter.
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Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio
Refer these steps:
Press Windows key +X, select Control panel.
Change the view by option on the top right to Large icons.
Click on troubleshooting and click on the view all option on the left panel.
Run the playing Audio troubleshooter.
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Method 2. Try updating the Audio drivers from the manufacturer's website and check if the issue persists.
Follow the steps to update the audio drivers:
a. Press Windows key + X key and click Device Manager.
b. Expand the Sound, Video and game controllers.
c. Right-click on the Sound card and click on Update driver software.
d. Restart the computer and check.
Method 3:No sound in Windows.
Refer the link below.
http://windows.microsoft.com/en-US/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help