It now shows up in my Device Manager under Ports, Prolific USB-to-Serial Comm Port (COM5). However when I fire up PuTTY and choose 'serial' and enter COM5 the resulting terminal window simply hangs. The PowerConnect uses VT100 protocol which from what I understand PuTTY recognizes. My serial settings are as follows. Jul 15, 2019 From the Snap Vendor list, select NetApp E-Series/LSI. In the Name box, enter the serial number for the array. The Storage Subsystem World Wide Identifier (WWID) is the serial number. In the Control Host box, enter the name of the server computer where the SMI-S server is installed. In the Credentials area, click Change.
I am attempting to enable web-management functionality on my Dell PowerConnect2824.
From what I can tell by reading the manual I need to connect via the serial port to enable web functionality.
I picked up a serial-to-USB adaptor and installed the drivers onto my Windows 7 machine. It now shows up in my Device Manager under Ports, Prolific USB-to-Serial Comm Port (COM5).
However when I fire up PuTTY and choose 'serial' and enter COM5 the resulting terminal window simply hangs.
The PowerConnect uses VT100 protocol which from what I understand PuTTY recognizes. My serial settings are as follows:
Peter Mortensen4 Answers
Most switches that I have worked with do not use any flow control, so I double checked the Dell PowerConnect and it indeed does not use flow control.
From page 33 of the manual:9600 baud 8 data bits, 1 stop bit, and no paritySet flow control to noneUnder Properties, select VT100 for Emulation mode
jftugajftugaTry pressing Enter after connecting. As far as I know, there's no way for the device to know when PuTTY opens the serial port; an Enter keypress would serve as a 'attention' message and you should receive a reply.
This sounds stupid, but did you make sure that your serial to USB cable is also a null-modem cable?
I've had the same issue, until I figured out that I had to get a small null-modem bridge in order to actually communicate with a server with a serial console.
Netapp Serial Connection Settings
You probably need to read the switch's manual to see what serial options need to be set for Flow Control, Parity, etc. It should be in there somewhere.
MDMarraMDMarra